Customer Testimonials

Hear What Others Have to Say About Our Work

ACCORD Restoration takes pride in our work, and are pleased to be in a position to help those in need after fires, floods, storms, accidents and natural disasters. Here, we have put together just a few of the kind notes we have received from customers in Maryland, Delaware and Pennsylvania.

Hear how ACCORD Restoration helped Rick Russell and the Englewood Hershey
after water leak damage.

“After a major water leak I didn’t know what to do next. From the beginning Curt was awesome to deal with. He made a very stressful situation a lot easier. From receiving weekly updates on what the progress was to stopping by to drop off papers to ensure I had everything I needed for the insurance company. He made the process as painless as possible. When the repairs started Joel was very efficient and did a fantastic job on making my house look brand new. He explained everyday what his goals were and at the end of the day touched base with me on what was accomplished and when to expect him next. Overall Accord did a great job and I couldn’t be happier!”

– Samantha from Enola

“Soooo accommodating! Our belongings were treated with care. The guys who delivered could-n’t have been more friendly. Dealing with Craig was very comforting as he assured us that it was no problem to take care of everything for us.”

– Jan and Jeff from Mechanicsburg

“We had water in our basement and are very fortunate that Accord Restoration was able to visit the damage within 24 hours, provide a plan of how to fix the basement and kept us in the loop on their progress. Everyone has been really nice and easy to work with and they allow my curious toddler to ask a lot of questions!”

– Lindsay from Harrisburg

“10 years ago we called Accord to do work after a fire. So when we had a flood problem we called Accord right away. And just like last time we were very pleased with the work they did. Everything was completed on time and perfect. Everyone from Craig to all the employees were polite, helpful and hard working. We really appreciate how much they attend to details. Thanks for doing a great job!”

– Francis from Harrisburg

“Thank you for your prompt and professional service. Your team addressed our issues timely and worked well with our insurance carrier. Everything was repaired and restored in a professional manner. Excellent service!”

– Rhonda from Mechanicsburg

“Thank you for repairing my water damage. Everyone was very kind, professional and hardworking. Great Job!”

– Katy

“Kurt, Sincere thanks for all you did to restore our home to “normal” after the tree damage. All the people who worked for you were kind and courteous and did a good job for us. Best wishes for continued success with your wonderful company.”

– Arlene

“I am truly blessed and honored to say that this terrible situation is resolved. It was an honor to work with a great staff such as Curt (refused to give a nickname, LOL) Toilet, D-Bo, Tonto, Dickie, and Mark the painter! Again, thank you and continue to have a blessed day in the Lord.”

– Christopher from Harrisburg

“There are still good people you can rely on. When I arrived at my office after Christmas break I was welcomed by over 2 feet of water in my basement. I immediately called Accord Restoration. They had 5 members of their team on location within 2 hours. By days end I had a dry basement and debris removed. Walls had to be cut, soaked debris removed and needless to say thousands of gallons of water pumped out. I didn’t think it was possible to have my office back up and running within 24 hours. Thankfully I was wrong. If you have unexpected damage to your home and need a good restoration company, I highly recommend giving Accord a call.”

– Josh from Elizabethtown

“Wanted to send you a note and let you know how pleased we are. The ceiling looks great and everything is neat and clean. We talked to some of your guys and they were so nice and accommodating. Our friends have been here all week at our other house and have been stopping to see the progress every day. He is a VP of maintenance and construction in our company and has been very impressed with with everything he has seen. He has contact information one of your guys gave him and don’t be surprised if you hear from him some day for work in our stores!! Thank you again,”

– Dick and Elaine Redner, Ocean City, MD

“You are one of the best I have ever dealt with. Given the scope of the job and lack of response from the Insurance Company, you handled their project beyond recognition. Thank you for everything. It truly was my pleasure to meet and work with you and your team.”

– Kirk Fox, Riverview National Bank of Pennsylvania

“I would like to thank the entire crew that was very professional and always was thinking of my home while completing a tremendous job under the disadvantage of years of accumulated stuff. They were friendly and all worked very long hard days. I will recommend this company to all my co-workers at SSA.”

– Sharon James, Homeowner in Maryland

“Terrific job and great clean up. I am highly recommending your company. Thank you very much!”

– Elyse Schunick, Homeowner in Maryland

“Accord came in my house at a very stressful time in my life. I wanted to be everywhere at once to make sure everything was taken care of. I was unable to do that, it was not easy to let strangers come in my house and take over everything. I was assured that it would be ok and your workers would take care of everything. You were right, your workers came in and won my trust and I left almost everything up to them (smile), they were on time and so nice. I’m so happy that I had the opportunity to meet them, my house looks great. If I ever need restoration, and I hope I don’t not that kind anyway, I would call you all. I hope you appreciate the people who work for you. Your business is only as good as your workers. Thank you ALL for a job well done.”

– Maggie Chivers, Homeowner in Pennsylvania

“All the work completed at my home were above my expectations. Your workers are all an asset to your company!”

– Sandra Golaszewski, Homeowner in Delaware

“You did a great job. I was asked to look at the work in different intervals and always explained the next process. You showed up when you said you would, were always pleasant and courteous and delivered as you said you would. Everything looks great!”

– Linda Daois, Homeowner in Maryland

“Last winter, our bay house sustained major water and mold damage. The entire house was destroyed. The house had to be completely renovated. Furthermore, an extensive mold remediation project was required, including clearance testing by an industrial hygienist. I have owned and run my own business for over twenty years. My expectations and standards are very high and encompassing. ACCORD exceeded my expectations in terms of response, knowledge, expertise and service. ACCORD has my highest recommendations in the service and expertise that they provide.”

– Michael Mrvica

“ACCORD Restoration has done major construction work for our company. Including complete roofing, engineering, remodeling, painting and many other necessary jobs needed to complete the job. We were very satisfied with the work, timing, management-and highly recommend ACCORD for any work needed.”

– Frank Moussavi, Carolina Furniture and Rugs

“Mike McDonald has been very professional at meeting the varying needs at this particular job. The director of the job commented: ‘ACCORD did a fantastic job – floor and walls look great and dry. They can work at my house any day. Highly recommended.’ There was a concern as the director is a M.D. doing research in allergies and immunology. His testament to a good job is the best that can be given.”

– Patrick McLendon, Georgetown University – Office of Risk Management

“This year, our vacation home in Lewes, DE was struck by lightening during a terrible storm. Although the flame damage was confined to one room, the entire 2,400 square foot dwelling was completely uninhabitable due to smoke and heat damage. From the time I first spoke with Eric, I felt as though the situation was being managed professionally. He kept us informed every step of the way, was genuinely concerned for our loss and appropriately emphatic. We had every confidence in his ability to restore our house to its former state. The workmanship is far superior to the original work done in the house, from top to bottom. Please accept our sincere thanks for a job well done. Your company has all the elements necessary to make people exposed to disaster situations whole again.”

– Nancy Adams, Homeowner in Delaware

“Every worker that has been on-site from ACCORD Restoration has been cooperative, respectful, courteous, accommodating, helpful and hard working. On any given day you did not even know the crew was on-site. They performed their jobs and were not loud or disruptive and always were on time to begin work at 7 AM. If we needed to know something, you quickly replied by e-mail and on several occasions just called to see if we were satisfied with how the job was going. We sincerely thank you for your professionalism and your timeliness in completion of the job. We hope that we never have another event like this flood, but if we do, rest assured that without hesitation, your company would be who we ask for.”

– Sandy Quillin, Delaware Health and Social Services

ACCORD Restoration Service
Serving MD, PA and DE

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